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The recipient display properties are changed to be consistent with the recovered recipient table.

FixTechGuide’s free email diagnostic tools automate error detection by scanning your configuration files, registry entries, and mail protocols.

They were both connected to office 365, when suddenly one day it said "updating inbox" and that's it.

You can run a sync manually with PowerShell or the Azure AD Connect tool to make sure updates go through.

You can use forums to get more help from the user community at no cost to you.

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I have uninstalled eM Client, including the database(s).Reinstalled.

Following the above steps—from safe mode diagnostics to repairing data files—will restore functionality in most cases.